Receptionist/Administrative Assistant

About Us

The Central Jackson County Fire Protection District is a progressive, accredited, ISO Class 1 fire protection district serving the communities of Blue Springs, Grain Valley, Lake Tapawingo, and surrounding areas of Jackson County, Missouri.

Our organization is committed to providing exceptional fire protection, emergency medical services, emergency response, and community risk reduction services. Our civilian administrative personnel play an important role in supporting our mission and the firefighters, paramedics, and staff who serve our communities every day.

Responsibilities

The Administrative Assistant serves as the first point of contact for visitors, residents, and vendors, providing courteous and professional customer service at all times. This position is responsible for answering incoming telephone calls, directing inquiries to the appropriate personnel, taking accurate messages, and providing general information regarding District services, programs, and operations. Administrative duties include filing, scanning, copying, data entry, document preparation, and maintaining both electronic and paper record-keeping systems.

The role also involves receiving, sorting, and distributing incoming mail and deliveries, assisting with scheduling meetings and appointments, maintaining calendars, and preparing correspondence, reports, spreadsheets, and other administrative documents.

Additionally, the Administrative Assistant supports administrative personnel with special projects and daily office operations, maintains office supply inventories and coordinates ordering as needed, and handles sensitive or confidential information with professionalism and discretion.

The position also assists with community inquiries, directs requests to the appropriate staff members, and performs other related duties as assigned to support the efficient operation of the office.

Qualifications

Minimum Qualifications

• High school diploma or equivalent required.
• Previous experience in a receptionist, clerical, customer service, or administrative support position preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to operate standard office equipment and learn new software systems.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize assignments.
• Ability to work independently while contributing to a team environment.
• Professional appearance, positive attitude, and excellent interpersonal skills.
• Ability to maintain confidentiality and exercise sound judgment.

Preferred Qualifications

• Previous experience working in local government, public safety, or a fire department.
• Experience with administrative recordkeeping, scheduling, and document management.
• Familiarity with basic accounting, purchasing, or invoice processing.
• Experience providing customer service in a professional office environment.

Knowledge, Skills, and Abilities